Terms and conditions

1. Acceptance of Terms

Welcome to Mrokucomlinks.com ("Service" or "Site") owned and operated by Mrokucomlinks.com, Inc. ("Mrokucomlinks"). By clicking "I Agree" on the account registration or payment page or using the Site in any way, you are agreeing to comply with and be bound by this Agreement, the Privacy Policy and all rules, policies and disclaimers posted on the Site or about which you are notified (collectively "Terms"). If you do not agree with all the Terms, or if you are under the age of thirteen (13), do not use the Site. Please review all of the Terms carefully before using the Site.

2. By using the Site, you

agree to be bound by the Terms;
represent that you are over the age of thirteen (13) and able to form legally binding contracts;
agree and acknowledge that by using the Service you are accepting a benefit that cannot be disgorged;
acknowledge that the service is subject to U.S. export controls and agree that you will comply with U.S. export controls;
represent that you are neither located in sanctioned country nor a prohibited person.

Please note that these Terms provide that if you and Mrokucomlinks are unable to resolve any disputes that arise between you and Mrokucomlinks, the dispute will be resolved by a specific dispute resolution process that may include arbitration. Arbitration is binding and is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. You and Mrokucomlinks also agree that any claims or disputes cannot be brought as a class action. Please carefully review the Dispute Resolution section below.



3. Definitions

In the Terms, "User," "you" and "your" refer to the individual or entity that creates a Mrokucomlinks account as a Customer and/or Expert. "Mrokucomlinks," "Mrokucomlinks.com," "we," "us" and "our" refer to Mrokucomlinks. "Customer" refers to the person who asks a question on the Site. "Expert" refers to the person who answers a question on the Site.

4. Electronic Communications and Right to Modify Terms

When you visit Mrokucomlinks or send us e-mails, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree to provide us with, and maintain in your Mrokucomlinks account profile, your current and active email address. Mrokucomlinks may modify any of the Terms at any time by posting them on the Site. Changes shall automatically be effective upon posting; provided, however, that material changes to the Terms will be effective as to an existing User upon the earlier of the agreement of the User or thirty (30) days after notice to the existing User, either via email from a @Mrokucomlinks.com email address to your email address on file with Mrokucomlinks or via other means including but not limited to a pop-up or banner, message or other conspicuous notice on the Mrokucomlinks website. If you affirmatively agree to the new terms, your agreement will be effective immediately. You agree to make any and all necessary arrangements so that you (and not your spam filter) receive all emails from these email addresses. Your continued use of the Service will signify your acceptance of the changes. If you do not accept the changes, your sole and exclusive remedy is to discontinue using the Site. The latest Terms will be posted on the Site, and you should always review them prior to using the Site.

B. The Website

5. Mrokucomlinks Is a Venue; Third-Party Content

The Mrokucomlinks Site is a venue for informational and educational purposes to allow Customers to ask questions and Experts to answer them. Users of the Site, not Mrokucomlinks, provide the content in Posts (defined below). The Experts determine which questions to answer; Experts are not employees or agents of Mrokucomlinks but are independent service providers using the Site to sell their Expert knowledge to Customers and, as such, are along with Customers simply Users of the Site. Mrokucomlinks is not involved in the conversations between Customers and Experts and does not refer Customers to or endorse or recommend particular Experts. You understand and acknowledge that Mrokucomlinks cannot and does not edit, modify, filter, screen, monitor, endorse or guarantee the content of Posts. Mrokucomlinks shall not be liable for any acts or omissions of Experts, content in Posts, the ability of Experts to answer questions or the ability of Customers to pay for answers. We cannot ensure that a Customer or Expert will complete a transaction. Notwithstanding the foregoing, Mrokucomlinks reserves the right, but is not obligated, to refuse to post or to remove any content and/or remove any User's access to the Site. EMERGENCY QUESTIONS AND CRISIS SITUATIONS (particularly regarding medical or mental health issues) should be directed immediately by telephone or in-person to qualified professionals (e.g. in the U.S., call 911). The Site is not the appropriate venue to deal with such situations.

6. Posts Are Not Private or Confidential; Anonymity

The Site is an Internet-based forum (akin to a modern version of a radio call-in program). Information and materials submitted in the content of your questions, answers, requests for information, responses, profiles, signatures, qualifications, comments, and posts in the Expert Forum and other places where Users communicate on the Site (collectively "Posts") is not private or confidential, nor is it protected by attorney-client, doctor-patient, or any other privilege, and it may be read, collected, and used by others. For example, search engines may index your questions, answers, and other Posts to allow them to appear in search engine results (e.g. if someone does a search on google.com or another search engine, your questions, answers, and other Posts on Mrokucomlinks.com that relate to the search may appear in the search results list). To better protect your privacy, use an anonymous user name and do not include information regarding your identity or contact information in your Posts.

7. Verification; No Reliance on the Term "Expert"

While Mrokucomlinks strives to admit only high-quality Experts onto the Site, use of the term "Expert" by Mrokucomlinks and on the Site is only meant to describe Users who answer questions on the Site, and not to guarantee any particular level of expertise of these Experts. Mrokucomlinks does not verify and is not responsible for the credentials of the Experts. Mrokucomlinks cannot warrant or guarantee an Expert's purported identity nor credentials; user identification on the Internet is difficult. For these reasons, Mrokucomlinks cannot and does not represent, warrant or guarantee the truthfulness or accuracy of the credentials or identities of and provided by Users including Experts. You acknowledge that Mrokucomlinks will not be liable for any loss or damage caused by your reliance on any information or content contained in Posts.

8. Information Not Advice; No Client-Professional Relationship

Answers of Experts on the Site are provided by Experts and are to be used by Customers for general information purposes only, not as a substitute for in-person evaluation or specific professional (medical, legal, veterinary, tax, financial, etc.) advice. For example, Experts in the Legal category will provide only general information about the law, and will not provide legal advice nor propose a specific course of action for a Customer; by answering questions, Experts do not form attorney-client or doctor-patient relationships with Users of the Site. The laws, regulations, other governing authorities, standards, practices and procedures that apply to your particular question may differ depending on your location and information typically discovered through in-person evaluations or visits. Experts in some categories may be licensed, certified, educated, employed by or have experience in only particular jurisdictions. No professional-client relationships shall be formed on the Site. Communications on this Site are not confidential and shall not be the subject of any associated privileges. Communications on this Site are limited, as described above, do not involve in-person evaluations or visits, and do not include safeguards and procedures typical of in-person evaluations and visits. Before you can interact with an Expert, you will be required to agree to a Disclaimer reminding you of these and other important provisions of the Terms.

C. User Accounts

9. User Accounts; Restricted Activities; Suspension or Termination of Service

User Accounts. When you register as a User (customer or expert) on the Site, you can establish a user name and password for access to your online account. You are responsible for maintaining the confidentiality of your user name, password and account data, may not share this information or your account with anyone else, and will be solely responsible for all acts or omissions that occur under your account. You will immediately notify Mrokucomlinks of any unauthorized use of your password or account. You should only create one account on the Site. If your Mrokucomlinks account has been suspended or terminated, you may not open another account on the Site. You agree to keep your contact and billing information (including but not limited to email address) up-to-date, and to comply with all billing procedures, including providing and maintaining accurate and lawful billing information for active Mrokucomlinks accounts.

Restricted Activities. You agree that any content you provide on the Site and your use of our Site shall not: (a) be fraudulent, inaccurate or misleading; (b) infringe any third party's proprietary rights or rights of publicity or privacy; (c) be illegal or violate any federal, state or local law, statute, ordinance, regulation or ethical code; (d) be competitive with Mrokucomlinks or the Site; (e) be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; (f) be obscene or contain child pornography or, if otherwise adult in nature or harmful to minors, shall be posted with "Mature Audiences Only" in the listing title and appropriate notices to prevent unauthorized underage viewing and shall be distributed only to people legally permitted to receive such content; (g) contain any viruses, Trojan horses, or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (h) create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; or (i) link directly or indirectly to or include descriptions of goods or services that (aa) are prohibited under the Terms; or (bb) you do not have a right to link to or include. You may not consummate any transaction that was initiated using our Service that, by paying to us a fee, could cause us to violate any applicable law, statute, ordinance or regulation. Furthermore, you may not resell or make any commercial use of our system or the content on the Site without Mrokucomlinks's prior written consent. We do not knowingly collect personal information from children under thirteen years of age, and if we become aware that a child under the age of thirteen (13) has submitted personal information to us, we will promptly remove it from our systems.

You are prohibited from soliciting Users of this Site, including Experts, for any purpose (including inviting other Users to contact you off of the Site or inviting Users to participate in a website that competes with Mrokucomlinks or the Site or charges money to receive answers or to communicate with purported experts or specialists). Suspension or Termination of Service. You may terminate your service and account at your sole discretion and at any time by written notice via e-mail to info@Mrokucomlinks.com. Terminations typically will be effective within 7 business days after our receipt of your termination notice, at which time your account will be closed and you will no longer enjoy access to your former account. Any fees accrued as of the effective date of termination will be payable according to the Terms. At any time, without notice, for any or no reason, Mrokucomlinks reserves the right to refuse service to anyone, to modify and discontinue any portion or all of the Service, and to restrict, suspend and terminate Users’ accounts.

10. Charges, Rating the Expert, Refund and Cancellation Policy

Mrokucomlinks's platform allows Customers to post questions to Experts in subject-matter categories, facilitates communication with Experts via chat, emails and online message boards, and enables delivery of answers to your questions, among other services ("Site Access Benefits"). Customers on the Site may be presented with one or two payment models: (1) pay-per-question model, and (2) subscription model.

Pay-Per-Question. With the pay-per-question model, you select the price that you are willing to pay for the Site Access Benefits related to a single question. Once you have selected the price and submitted your payment information, your question may be posted on Mrokucomlinks. Customers are charged in one of three ways depending on the payment course, as described on the payment page: (i) when the question in posted, (ii) at the time an Expert responds to the customer's question, or (iii) $5 upon the posting of a question with the remainder charged at the time an Expert responds.

Subscription. Subscriptions allow Customers to receive Site Access Benefits for multiple questions on the Site for a monthly or other-period recurring fee. The fee is automatically charged to the Subscription Customer’s payment source provided on the Site and placed in the Customer Payment Pool (account of all Subscription Customers’ payments). At the end of each payment period, any portion of the Mrokucomlinks Subscription fee remaining in the Customer Payment Pool will be paid to Mrokucomlinks as compensation for the Site Access Benefits to which you were entitled during the payment period.

Rating the Expert. Experts typically respond to Customers’ questions quickly. If the Expert requests further information before answering your question, you may wish to take advantage of the opportunity to provide more information to the Expert to allow the Expert to help you better. Once the Expert answers your question, you will be asked to rate the Expert. If you provide a rating of 1-2, you will be asked to provide the Expert with feedback about why you are unsatisfied, so the Expert may try to help you better. By providing a rating of 3, 4 or 5, you are instructing and authorizing that a portion of your payment (for Pay-Per-Question Customers) or an amount from the Customer Payment Pool (for Subscription Customers) be paid to the Expert instead of to Mrokucomlinks. By providing a 3, 4 or 5 rating more than once per question-and-answer, you are authorizing Mrokucomlinks to charge your payment source (for example, the credit card or PayPal account you provided to Mrokucomlinks) multiple times and instructing and authorizing that a portion of each of your payments be paid to the Expert instead of to Mrokucomlinks. For example, if you rate two answers, your payment source will be charged twice the price.

Mrokucomlinks does not guarantee that you will receive a response from an Expert, or that you will be satisfied with your communication with an Expert. For Pay-Per-Question Customers, in the rare instance that no Expert responds at all to your question, you agree that any amount up to $5 that was charged upon your posting of your question may be retained by Mrokucomlinks in consideration for the Site Access Benefits received. See Refunds section below for information on requesting and receiving a refund. Subscriptions - Additional Terms. Mrokucomlinks Subscriptions are intended and authorized only for personal, non-transferrable, not-for-resale use only. Excessive use by any particular Customer may impair Mrokucomlinks’s ability to offer Mrokucomlinks Subscriptions at reasonable prices to other customers and/or indicate non-personal, transferred or resale use. Notwithstanding any other terms, Mrokucomlinks reserves the right to cancel your Mrokucomlinks Subscription in its entirety at any time and for any reason, including but not limited to your excessive use (as determined by Mrokucomlinks in its sole discretion). In the event that Mrokucomlinks cancels a Mrokucomlinks Subscription, it will refund the current period’s fee.

Experts are ineligible to participate in the Mrokucomlinks Subscription as are their immediate family members (spouse, parent, child, sibling and spouse or "step" of each) and those living in the same households (persons, whether related or not, who lived in the same residence as an Expert for at least three (3) months during the twelve (12)-month period preceding the start of the Mrokucomlinks Subscription). If you agree to a subscription offer and then later agree to a different subscription offer, then the terms of the later selected offer will apply and your earlier subscription will be cancelled. Refunds, Cancellations, Abuse and Special Programs. Mrokucomlinks takes customer satisfaction seriously. For Pay-Per-Question Customers, in the rare instance that no professional responds at all to your question or you do not accept an answer and request a refund within thirty (30) days, you agree that your payment may be retained by Mrokucomlinks in consideration for access to the website. For Subscription Customers, you may cancel your subscription anytime from the "Account" page which you can access from the header of the website. On the "Account" page, click "Cancel Subscription" and our system will cancel your subscription and stop recurring subscription charges. You may also cancel your subscription by contacting Customer Service by email at info@Mrokucomlinks.com. If Mrokucomlinks believes, in its sole discretion, that any funds were earned under suspicious circumstances or that funds were derived from a suspect account, Mrokucomlinks will continue to investigate the situation until an adequate resolution has been reached, as determined by us, and which may require the involvement of certain third parties, including any applicable credit card company. Mrokucomlinks will make commercially reasonable efforts not to exceed a ninety-day (90) hold on your account as we and/or a third-party investigate. Mrokucomlinks maintains the right to initiate special incentive pricing, membership, and other programs. These may be limited, at Mrokucomlinks’s sole discretion, to defined and limited Users or non-Users. Any promotional monies or credits placed into Customer accounts by Mrokucomlinks for use towards answers on the Site remain the property of Mrokucomlinks (they never become the property of Users and never become refundable to the User), and unless otherwise stated on the Site or in an email to a User, will be usable only for thirty (30) days.

11. Proprietary Rights of Content

You acknowledge that Mrokucomlinks and its licensors and suppliers own the rights to the Mrokucomlinks website and the content displayed on the Site other than Posts. You shall not modify, reverse engineer, decompile, disassemble, or attempt to derive the source code of the Mrokucomlinks website, or assist any other person or entity in doing so. You acknowledge that all content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in listings, sponsor advertisements or email-distributed, commercially produced information presented to you by the Service, by Mrokucomlinks, Mrokucomlinks Users, or Mrokucomlinks Advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way content available through the Service, including code and software for commercial purposes. For permission to use third-party materials appearing on the Site, please contact the copyright owner. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials.

12. Information Control and Storage

We do not control the information provided by Users, which you may find to be offensive, harmful, inaccurate, or deceptive. Please use caution and common sense when using the Site. There are also risks of dealing with underage persons or people acting under false pretenses. Additionally, there may be risks dealing with international trade and foreign nationals. By using this Site, you agree to accept such risks and that Mrokucomlinks is not responsible for the acts or omissions of Users on the Site. The amount of storage space per User is currently limited. You agree that Mrokucomlinks is not responsible or liable for the deletion or failure to store content and/or other information.

13. Limitation of Liabilities

IN NO EVENT SHALL Mrokucomlinks, ITS PARENTS, SUBSIDIARIES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AGENTS, JOINT VENTURERS, CONSULTANTS, SUCCESSORS OR ASSIGNS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, PROFITS, DATA, USE, REVENUE OR OTHER ECONOMIC ADVANTAGE), ARISING OUT OF OR IN CONNECTION WITH OUR SITE, OUR SERVICES OR THE TERMS BASED ON ANY THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATION OF DAMAGES SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. THIS SITE AND THE INFORMATION WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. IN NO EVENT WILL OUR LIABILITY, AND THE LIABILITY OF OUR PARENTS, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE EXCEED THE GREATER OF (A) THE AMOUNT OF FEES YOU PAY TO Mrokucomlinks IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR (B) US$100. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. You and Mrokucomlinks agree that any cause of action arising out of or related to this Service must commence within six (6) months after the cause of action arose (except for causes of action arising out of Users' responsibilities in the Indemnification section below); otherwise, such cause of action is permanently barred.

14. Indemnification

You agree to indemnify and hold Mrokucomlinks, its parents, subsidiaries, officers, directors, shareholders, employees, agents, joint venturers, consultants, successors and assigns harmless from and against all losses, costs, liabilities and expenses including reasonable attorneys' fees, asserted by any third-party that are in any way due to or arising out of your use of or conduct on the Site.